If you missed medi’s session during our Big Day of Training, the replay is one you’ll want to add to your watch list.
In this presentation, Brian Groleau, Director of Clinical Education for medi USA, joined Compression Care’s Joshua Perkins to share practical updates on new medi innovations, fitting support, product options, and educational resources available to clinicians. The session is especially helpful for therapists, fitters, and providers working with lymphedema, wound care, and long-term compression management.
From the innovative Norton Hand Solution to new CircAid black options, lateral seam garments, and expanded virtual and in-person support, this session is packed with practical takeaways you can use right away.
A Session Built Around Real Clinical Needs
One of the strongest themes in this presentation is support.
Brian emphasizes not only the latest medi products, but also the ways medi is building systems to help clinicians succeed through education, fitting guidance, virtual support, and product selection tools. For providers trying to balance patient outcomes, reimbursement realities, and time constraints, that kind of support matters.
This replay is particularly valuable because it does not just introduce new products. It explains where they fit, how they solve common challenges, and how clinicians can access help when they need it.
Featured Innovation: The Norton Hand Solution
The highlight of the session is the Norton Hand Solution, a custom nighttime hand compression option designed to simplify self-management while improving consistency and effectiveness.
Brian explains that hand bandaging can be one of the most difficult parts of compression therapy to recreate outside the clinic. Traditional self-bandaging of the hand can be time-consuming, difficult for patients to manage independently, and inconsistent in the pressure it delivers. The Norton Hand Solution is designed to address those challenges.
Key features discussed in the session include:
- A custom black CircAid glove beneath the outer shell
- Adjustable pressure using dual knobs
- Foam padding for compression support and comfort
- A quick-release system for easier removal
- A design that helps target persistent swelling, fibrosis, and difficult hand presentations
Brian repeatedly points out the value of this product for persistent hand edema, fibrosis, and patients who struggle with self-bandaging. It is a nighttime solution, not a daytime one, but it opens up a new option for patients who need more independence and more precise adjustability.
Joshua also confirms in the session that Compression Care can bill this garment now, making it even more relevant for providers looking for practical, real-world solutions.
New Updates to CircAid
The session also covers a number of updates across the CircAid line.
One of the biggest is that the entire JuxtaFit line is now available in black as well as beige. That includes hand options, ready-to-wear essentials, premium garments, thigh pieces, and footpieces.
Brian also highlights:
- The JuxtaFit thigh with a built-in knee and wide upper leg strap
- The JuxtaFit Basic, which allows providers to choose the footpiece separately
- A whole-leg kit option under one SKU to simplify full-leg ordering
- The expanded use of the Easy-On panel, which helps patients don garments more easily
These updates may sound small, but they can make a meaningful difference in patient experience, garment stability, and the ease of ordering.
The 550 Lateral Seam Option
Another standout topic in the session is medi’s 550 lateral seam option.
Rather than placing the seam in the back of the leg, the seam runs along the outside. That means:
- No seam behind the knee
- No seam directly under body weight when seated
- Less irritation at the foot and heel
- Improved comfort for many patients
Brian notes that many patients appreciate both the comfort and the appearance, with some describing it as having a more athletic or legging-like look. He also shares strong patient feedback data, including high satisfaction with comfort when seated, comfort at the foot, and comfort behind the knee.
For providers working with patients who struggle with seam irritation or fit concerns, this is a strong option to keep in mind.
Education and Virtual Support
The final part of the session focuses on medi’s growing education and support resources.
Brian walks through:
- medi University, where clinicians can register for classes, webinars, and access on-demand videos
- Virtual clinic support, including help with garment selection, fittings, and problem-solving
- Private webinars and in-services
- Local rep support and fitter support in some regions
- Tools like the ready-to-wear order form cheat sheet, which helps simplify ordering across multiple product lines
One important takeaway: medi’s support is designed to help clinicians, but there is also an emphasis on using the right support at the right time. Virtual support can be very helpful, especially for clinicians who already have some experience, but first-time measuring or first-time reduction kit fitting may still be best done with live rep support or formal training.
Why Watch the Replay
This session is especially useful if you want to learn more about:
- The Norton Hand Solution and when to consider it
- New CircAid options in black
- Whole-leg kit ordering
- Lateral seam garments
- medi’s education and support infrastructure
- Product selection and fitting support
It is a practical, clinician-friendly presentation that combines innovation with real-world application.
Watch the Replay
If you are looking for solutions that make compression therapy easier for both clinicians and patients, this replay is worth your time.
Watch the replay here:
https://www.youtube.com/watch?v=yxKwiLMVOhM